Questions with your account? Contact us!
Please note: due to COVID-19 our team is working hard from home. For fastest service, please email us instead of calling!
Updating your shipping information? Be sure to submit any changes to your account by the 25th to ensure next month's kit ships correctly!
Auto-Renewal Cancellation Policy:
Raddish members are auto-renewed on the 1st of the month following the end of their term (i.e. the number of months originally signed up for). You may "turn off" your next auto-renewal at any time! Navigate to "Plan Details", click "Cancel" on the upper right side, select your cancellation reason, and click on “Cancel My Subscription.” This cancels your future renewal.
3, 6, or 12 Month Members: Once you click “Cancel My Subscription” you will continue to receive kits until the end of your current prepaid billing period. Refunds are not issued mid-term. e.g. If you sign up for a 12 month membership on 1/1/20 and log into your account on 2/1/20 to click “Cancel My Subscription”, you will have effectively cancelled your next renewal of 1/1/21. You will receive the pre-paid remaining months (February through December) before your membership is officially cancelled.
To Upgrade, Reactivate, or Change Your Plan: Email us at email@example.com with your request!
Referral Program: Earn renewal credit for every friend that joins Raddish! Invite your friends to join Raddish, and you'll receive a $20 renewal credit for every friend that signs up for a new 6 or 12 month membership using your code. Your friend will get a $20 discount too!
Bonus Bites: Find Lesson Plans, Dietary Modifications, Bonus Recipes, Music Playlists, Parent Resources, Videos, and so much more! Visit: www.raddishkids.com/bonusbites